Shipping and Return Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 24 hours of being submitted. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost

USPS First Class Mail*3-5 business days by item.

*Orders are processed within 24 business hours. Please allow extra time for delivery due to delays in the post office due to Covid-19 (Coronavirus), as well as weekends and holidays.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 business hours.

Damages

Southern Country Kitchen is not liable for any products damaged, missing, or lost during shipping. 

As a courtesy, we may replace your damaged products. Please send an email within 3 days (72 hours) of delivery with a photo of your shipment including the damaged product and its original packaging as well as the shipping label for our quality control team at Southercountrykitchen.com.

International Shipping Policy

We currently do not ship outside the U.S. 

Cancellation Policy

We work around the clock to make sure that your orders are processed as soon as you place your order. We do this to make sure you get your order in the quickest time possible, therefore we are unable to offer cancellations on orders once submitted.

Returns Policy

Southern Country Kitchen does not accept any returns. All food items are non-returnable.

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